Avelo Airlines announces route cancelations to Fort Myers due to impacts of Hurricane Ian

LANSING, Mich.— Avelo Airlines on Thursday issued the following statement regarding the status of the new nonstop service from the Capital Region International Airport (LAN) to Southwest Florida International Airport (RSW) in Fort Myers set to begin on Nov. 11:

“Due to the damage and devastation caused by Hurricane Ian, Avelo Airlines has made the difficult decision to suspend all newly announced Fort Myers routes. This includes LAN-RSW and a host of others on the east coast. Due to complications caused by Hurricane Ian to the Fort Myers Airport and the surrounding areas, Avelo is focusing their flight efforts from LAN to Orlando via Orlando International Airport (MCO). This service will continue as scheduled with the inaugural flight set to begin service from LAN to MCO on Oct. 26.

“We will continue to monitor the rebuilding effort in Southwest Florida and look forward to establishing a base at RSW in the future and adding back the previously announced routes. In the meantime, we will reposition the aircraft that was going to be based at RSW to MCO, and it will be used to improve existing schedules as well as fund growth to additional new MCO markets.

“This event is outside of our control, but there is a lot we can control to help minimize the impact of external forces, including our operational performance, our Customer experience, our low-cost structure, our network, and our schedule.

“One of the fastest and most impactful levers we can pull to strengthen our performance is adjusting our network and capacity plan. We continuously monitor our plans to ensure we are maximizing our opportunities and adjust where needed.

“Avelo is always looking at new opportunities and cities to potentially add to LAN in the future. We are still working closely with our area partners and will continue to be involved in the community to strengthen awareness for future growth opportunities.”

Customers who have already booked a flight from LAN to RSW will receive a letter via email from Avelo Airlines with a full explanation of how to rebook and how to use their new airline credits. Refunds and Avelo Travel Funds (ATF) will be issued to the original form of payment two to three weeks after notification of cancelation.

For questions, customers can contact Avelo’s customer care and support by calling 346-616-9500, or by email at support@aveloair.com.

Contact:
Courtney Goff, Avelo Airlines
501-258-2931
cgoff@aveloair.com